Lumea
A bilingual website for a handmade brand that looks and works like a shop, but instead of taking payment sends a ready-made inquiry straight to the owner.
- Industry
- Handmade: candles and decorations
- Scope
- Brand website and catalog
- Languages
- PL · EN
- Model
- Inquiries instead of online payments
Lumea makes soy candles, boxed flower arrangements and decorations by hand, each one to order. The brand got a fast, polished website on its own domain, in Polish and English, that presents the brand and the full catalog. It looks and works like a real shop, but instead of taking payment it leads the customer straight to a conversation with the owner.
A shop that ends in a conversation, not a payment
Every product is made to order, and contact with the customer starts with a message anyway. Online payments would only add costs and formalities the brand does not want at this stage. So the site works in showroom mode:
- The customer browses the catalog and sets products aside just like in a regular shop.
- Instead of paying, they send a ready-made inquiry by email or via Instagram.
- The owner receives the message and takes the conversation from there, the way she likes.
If the brand ever decides to accept online payments, we will add them later, once it is ready.
The full catalog, in two languages, in the brand's style
The site shows the full catalog: clear product cards and comfortable browsing, all in Lumea's style, not in someone else's template. The entire site is in Polish and English, so customers from outside Poland can reach the brand too. We prepared it so that Google understands it well, so it runs fast on phones and computers, and so the content is readable for visually impaired visitors as well.
The catalog is easy to manage independently. Adding or hiding a product takes a moment, and the change is immediately visible across the whole site.
A calm rollout, step by step
The site was built in stages. Each part went live only after the owner's approval. Nothing appeared publicly without her consent.
Today Lumea has one consistent website at its own address that presents the brand and leads interested customers straight to a conversation.
